Blind & Visual Impairment Accessibility
Explore this page to find out more about blind and visual impairment accessibility at The Courtyard.
Audio description for the visually impaired is available on selected live events and film screenings. Audio Description consists of a narrator talking through the performance or film, describing what is happening on the stage or screen during the natural pauses in the dialogue through a discreet headset.
Audio description for film is pre-recorded and available dependant on the film’s distribution company.
Audio description for stage performances is fed live to your headset.
Our Audio Description headsets are easy to use and available on free loan from Box Office, call 01432 340555 for more information.
Audience members who wish to use the Audio Description service are asked to notify Box Office when booking tickets. On the day of the performance, a headset will be available to be collected before the show starts. Audience members using AD should go into the theatre at least 15 minutes before the show is due to start to listen to show notes before curtain up.
Tactile Maps & Signage
Large print or tactile maps with descriptions of the building are available from Box Office.
All permanent signage throughout the building is tactile.
Braille and Large Print Materials
A braille and large print menu is available on request from the Café Bar as well as an audio described version.
If you require access materials such as an audio described or large print copy of our Season Live Guide please contact email@example.com or call 01432 340555
Guide dogs are allowed in the building with you. It is possible for them to stay with you throughout a performance or one of our volunteers to watch them in a separate room. If you would like either of these options please call or come to Box Office in person to book and let your Customer Service Assistant know your plan so the necessary arrangements can be made.
If you want to know more about blind and visual impairment accessibility at The Courtyard, please don’t hesitate to contact us at firstname.lastname@example.org