Privacy Policy

This page explains how we use any information you give to us, and the way we protect your privacy. Protecting the privacy and personal data of the visitors to our site is of the utmost importance to us.

The Data Protection Act

In accordance with the Data Protection Act, we have a legal duty to protect any information we collect from you. We will only use your information for the purpose as described and we do not pass on your details to any other government department or third party unless you have given us permission to do so. You have a right to access your personal data and rectify any inaccuracies.

Site usage

We use session cookies and log files to record visitors use of the site to enable us to enhance the design of the site. The data we gather in this way does not contain any personal information.

If you provide feedback on our website we will only use it to develop and improve the site. We will keep the actual feedback for six months after which it will be deleted but analysis of feedback may be kept.

Statement coverage

This privacy statement only covers the Courtyard website at www.courtyard.org.uk. It does not cover links within this site to other websites.

Security

This site has security measures in place to protect the loss and alteration of information under our control.

Changes to the policy

If the privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Ticket purchasing

Online bookings are processed with Spektrix Ltd. Spektrix is committed to preserving the privacy of all visitors. All data is collected and processed in accordance with the Data Protection Act. Data submitted through the online forms will be incorporated into the Spektrix database and used for future marketing purposes.

Spektrix use cookies for essential ticketing operations including identifying and authenticating the user, tying the user’s session to the correct user information so a user can be passed correctly through the payment and purchase pathway. Spektrix also sets additional Google Analytics cookies to track purchase paths and values of transactions.